Refund Policy

You pay Wisemation to deliver leads that match the target you described. If a paid month doesn’t deliver that, you shouldn’t pay for it.

A billing month qualifies for a refund if the leads delivered that month clearly don’t match the target profile you set — wrong kind of company, wrong roles, or contact details that don’t work. Tell us what was off; we’ll look at the month together and if we can’t stand behind it, we refund it.

Email hello@wisemation.com within 14 days of the end of the billing month, from the email address on the account. Include the campaign and what didn’t match. We respond within 5 business days, and approved refunds go back to your original payment method, typically within 5–10 business days.

The refund covers the subscription fee for the month in question. One-off credit top-ups are refundable as long as the credits are unused. The free plan has nothing to refund.

The promise assumes a reasonable target — one that real companies and people can match. It doesn’t cover months where delivered leads were used in outreach and simply didn’t reply; reply rates depend on your offer and message, not only on the leads.

Separately from refunds, you can cancel your subscription at any time from Settings → Plan & billing. Cancellation stops future charges; you keep access until the end of the paid period.